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How can we be of assistance?

Our technical team is available to help 24 hours, 7 days a week. Please contact us directly. For self-solve tools and information, please see the options below.

My Account

Users can reset their password through a series of simple steps.

Connecting My PC
  1. Obtain access to the VPN
  2. Need help? Help is here
Identify My PC Settings

Get details about your machine and browser.

Line Quality Test

Test your computer's latency, download speed, and upload speed through OOKLA.

Service Desk

Available 24/7
Phone: 1-800-678-3171

Benefits Hotline: 1-877-516-7492
IPC Service Desk: 1-800-680-6773
Medical Call Center: 1-888-203-1118
National Pay: 1-888-952-6772
EHR Service Desk:
Phone: 855-882-1105
Frequently Asked Questions

Users can view commonly asked questions and popular links.