Logging in

Your email address that shows in the outlook address book.  (e.g.  john_smith@teamhealth.com or jsmith@ipcm.com)

If you don’t have an address in the TeamHealth outlook address book, your username will be your TeamHealth network id (e.g. smijoh)

Your TeamHealth network password.

If you don’t know your password, you can reset (or unlock) it here.

Applications

Contact the ServiceDesk to be added to the application and appropriate group for access.

Contact the ServiceDesk to be added to the application and appropriate group for access.

Just a few of the apps available in Okta:

  • Box.com
  • Catalyst
  • Concur
  • Kronos
  • Pulse Secure
  • Tableau
  • Tangier
  • TeamLearn
  • QGenda
Dashboard

Click on the ‘+‘ sign next to the last tab.  You’ll be asked to enter a new tab name (for example, “Personal”).  Enter the new name of the tab and click Save to create it.

You can have up to five tabs.

You’ll need to move all applications out of that tab into another one.  Once the tab has been emptied, you will see a Delete Tab option.  Select that option and your tab will be deleted.

Click and hold on an app icon, then drag and drop the app to the location you would like it to be displayed.

Click and hold on the app icon, then dag and drop your app to the new tab.

Apps you’ve installed can be removed by hovering over the app and selecting the gear icon in the top-right corner.  In the app setting screen under “General”, you’ll see the option to delete the app.

Apps issued by the TeamHealth IT department cannot be removed, but there is a way to move the app out of sight.  The best way to do so is create a new tab to store unused and unwanted applications.

Go to the “Launch App” search bar at the top of your dashboard, type in the name of your app and select the name to open it, when it appears.

Settings & Profile

Once logged into Okta, click on your name in the top-right corner and choose “Settings” from the drop-down to update the following information:

  • Personal information: Including secondary email used to reset password and unlock account.
  • Extra Verification: Using Okta Verify Mobile App and Text Message Code to increase account security.
  • Forgot Password Text Message: Setup phone number to receive recovery code via text, if you forget your password.
  • Forgot Password Voice Call: Setup phone number to receive recovery code via voice call, if you forget your password.