Turn Off Call Forwarding

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Step 1: Open “Mitel Connect“.  If your TeamHealth phone number has been forwarded to another device, a “handset icon” (see below) will appear next to your name. 

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Step 2: Click Your Name and choose Desk phone under “Primary Assignment”.

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Step 3: The “phone handset” icon will change to a “desk phone” icon.

Reconnect Your Phone

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To reconnect your phone, plug the network cable from the wall/cubicle jack to the Network jack on the phone.

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To connect power over ethernet:

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Step 1: Connect one end of the Ethernet Cable to the Ethernet Port on the ShoreTel IP Phone.

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Step 2: Connect the other end of the Ethernet Cable to a Network Wall Port that supports Power Over Ethernet. After a few seconds, the ShoreTel IP Phone powers on and runs through a series of system tests.